6.9.1      Help Wizard

 

If you have questions regarding SiDiary or need help – you can use this assistant. The assistant provides you with three options that you should use until your problem is solved.

 

 

The first option opens the search function in the SiDiary online help area. Just enter a search term and click on List topics. You will see then a listing of all sources of information that were found. With a double click on the found information the help function will route you to the appropriate text.

 

If you were not able to find the necessary information this way, you can visit our web page with a click on Start now in the second option (or directly at www.sinovo.net). Now you can search on our web page for the most recent notes and information. You can also search in our FAQ list (frequently asked questions), in our SiDiary forum or you can write an E-Mail to our technical support (info@sinovo.net – you will get help her within a short time).

 

The third option is necessary in case we need more detailed information about the hardware you use to analyze the problem. In this case you will receive a service-PIN that you can enter after a click on Start now at the third option in the following screen. SiDiary will send a detailed error list to the SINOVO support to check on the problem.